Privacy Policy
Welcome to The Royal Family. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit TheRoyalFamily.ai (the “Site”), including when you make a purchase.
By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Site.
1. Information We Collect
We collect personal and non-personal information to improve our Site, provide relevant content, and process transactions.
1.1 Personal Information
We may collect personal information when you:
✔ Make a purchase (e.g., name, billing and shipping address, email, phone number, payment details)
✔ Subscribe to our newsletter (e.g., name, email address)
✔ Contact us via forms or email (e.g., name, email, message content)
✔ Leave comments or interact with our content
1.2 Payment Information
We do not store full credit card details on our servers. Payments are securely processed through third-party providers such as PayPal and Stripe. These payment processors handle your payment details according to their own privacy policies.
1.3 Non-Personal Information
When you visit our Site, we may collect non-personal information, such as:
✔ IP address
✔ Browser type and version
✔ Device type
✔ Pages visited and time spent on the Site
✔ Referral sources (how you found our Site)
2. How We Use Your Information
We use the information we collect for the following purposes:
• 📦 To Process Orders – Fulfilling your orders, processing payments, and shipping products.
• 📩 To Communicate with You – Responding to inquiries, sending order confirmations, and providing customer support.
• 🔐 To Prevent Fraud – Detecting and preventing fraudulent transactions.
• 📊 To Improve Our Site – Analyzing visitor behavior to enhance user experience.
• 🎯 To Personalize Content – Delivering content and offers tailored to your interests.
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies and tracking tools to enhance your browsing and shopping experience.
3.1 What Are Cookies?
Cookies are small data files stored on your device that help us analyze traffic and remember preferences.
3.2 How We Use Cookies
• ✅ Improve Site functionality
• ✅ Understand user interactions
• ✅ Store preferences for a personalized experience
3.3 Managing Cookies
You can disable cookies in your browser settings. However, some parts of the Site (such as the shopping cart) may not function properly without cookies.
4. Third-Party Services
We may use third-party services to operate our Site and fulfill orders, such as:
• Payment Processors – PayPal and Stripe
• Shipping Carriers – USPS, FedEx, UPS
• Analytics Providers – Google Analytics (to track site usage)
• Marketing Platforms – Email services for sending newsletters
• Social Media Integrations – Embedded social feeds (e.g., Instagram, TikTok)
These third-party services may collect data according to their own privacy policies. We recommend reviewing their policies for details.
5. Data Retention
We retain personal information as long as necessary to:
✔ Fulfill transactions and orders
✔ Comply with legal obligations (e.g., tax and accounting records)
✔ Resolve disputes and enforce agreements
You may request the deletion of your account or purchase history unless we are legally required to retain certain records.
6. Data Security
We take security seriously and implement reasonable measures to protect your information, including:
✔ Secure checkout with SSL encryption
✔ Payment processing through PCI-compliant providers
✔ Limited access to personal data
✔ Regular system updates to prevent vulnerabilities
However, no online system is 100% secure, and we cannot guarantee absolute security. If you believe your data has been compromised, please contact us at info@theroyalfamily.ai.
7. Your Rights & Choices
Under applicable privacy laws, you may have rights regarding your personal information:
🔹 Right to Access – Request a copy of your personal data.
🔹 Right to Update – Correct inaccurate or outdated information.
🔹 Right to Delete – Request the deletion of your personal information (subject to legal exceptions).
🔹 Right to Opt-Out – Unsubscribe from emails or tracking.
To exercise these rights, email us at orders@theroyalfamily.ai.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us to request its removal.
9. Refunds & Returns
For details about refunds, returns, and order cancellations, please review our Refund & Return Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
📢 If we make significant changes, we will notify users via email or a notice on our Site.
Your continued use of the Site after changes are made constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: orders@theroyalfamily.ai
🌐 Website: TheRoyalFamily.ai